CASE STUDIES

Enterprise Transformation SOW Partnership

Global corporate · FMCG & consumer goods
Specialist OD and global design capability into a Tier 1 consulting-led GBS operating model transformation

CLIENT OVERVIEW

Global corporate · FMCG & consumer goods

Employees:  ~25,800
Revenue:  £32.2bn
Headquarters:  Bristol, UK

Share to
24+
Specialists Deployed
9
Functional Areas
5 Yrs
Programme Duration

THE CHALLENGE

Imperial Brands is executing one of the most complex operating model transformations in its history – a multi-year redesign of its global GBS structure across nine functions. A Tier 1 consultancy led the design but lacked specialist OD and functional capability. We were engaged directly under a formal SOW to embed global design leads into their workstreams – and to build Imperial’s internal OD and operating model CoE from within.

PLACEMENTS

HRLT & GBS Leadership

→  4x HRLT Hires
→  3x GBS Leadership Hires

OD & CoE Build

→  Global Head of TOM / OD
→  5x Permanent CoE Hires
→  4x Interim CoE Hires

Global Design Leads — SOW

→  Embedded in consulting workstreams
→  7x Global Design Leads
→  HR, Finance, IT & Procurement
→  Sales, Marketing & R&D
→  Legal & Regulatory

Become An Associate

Senior practitioners who have delivered transformation — not designed it from a distance.